As we have advised, if you have any problems of your PayPal account, it's better to contact PayPal's own Customer Service. Because they are more capable of assisting you with PayPal issues.
Some customers have suggested that they prefer receiving requests by email and want to decrease the number of calls. You can get in touch with PayPal customer service by calling the following toll-free contact numbers:
Toll Free for Business/Premier, USA & Canada: 1-888-221-1161 / 1-888-204-4481
Personal Accounts: 1-402-935-2050
PayPal UK: 0870 7307 191
Their working time is between the following hours:
4:00 AM PDT to 10:00 PM PDT Monday through Friday
6:00 AM PDT to 8:00 PM PDT on Saturday and Sunday